Replacing the Print Head
If the print quality is not improved even after maintenance such as cleaning, replace a print head.
Replacing Procedure
When you need to replace a print head, follow the procedure below.
Important
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Do not touch the electrical contacts (A) or print head nozzle (B) on a print head. The printer may not print properly if you touch them.
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Replace a print head immediately and do not leave the printer with the print head removed.
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Select (Setup) on HOME screen.
The setup menu screen will appear.
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Select Maintenance.
The Maintenance screen will appear.
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Select Head Replacement.
The confirmation screen will appear.
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Select Start.
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Open scanning unit / cover (C).
Important
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If the ink stains the print head and/or the inside of the printer, wipe them using a soft cloth dampened with water before installation. Be careful not to get ink on your clothing or surroundings when replacing the print head.
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Do not touch the metallic parts or other parts inside the printer.
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Turn the ink valve lever (D) to the right.
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When the completion message appears, select OK.
The print head holder (E) moves.
Caution
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Do not hold the print head holder to stop or move it forcibly while the print head holder is working. Do not touch the print head holder until it stops completely.
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Remove the print head.
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Pinch the tabs and open the print head locking cover (F).
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Pull the print head (G) and shift it slightly toward you.
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Take out the print head.
Important
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Handle the print head carefully to avoid staining of clothing or the surrounding area.
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Prepare a new print head.
Remove the protective tape (H) gently.
Important
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Do not touch the electrical contacts or print head nozzle on a print head. The printer may not print properly if you touch them.
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Install the print head.
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Put a new print head in the print head holder.
Install the print head C (color) in the left print head holder and the print head B (black) in the right print head holder.
Make sure to check the label and install the print heads correctly.
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Close the print head locking cover to lock the print head into place.
Push down the print head locking cover until it clicks.
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Turn the ink valve lever to the left.
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Close the scanning unit / cover.
To close the scanning unit / cover, hold it up once, then take it down gently.
Note
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If the error message appears on the touch screen after the scanning unit / cover is closed, take appropriate action.
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If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, adjust the print head position.
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